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Degraded

Degraded performance with 2FA code email sending.

Apr 29, 2026 at 2:12pm UTC
Affected services
BlueAT Network (PDS)

Resolved
Apr 29, 2026 at 2:15pm UTC

Identified and resolved.

We found an issue in our pds.env where our GATEKEEPER_EMAIL_TEMPLATES_DIRECTORY=/email_templates was looking for /emailtemplates at the root of the container, but the actual path inside the container is `/pds/gatekeeper/emailtemplates`.

Created
Apr 29, 2026 at 2:12pm UTC

We're experiencing an issue with 2FA code email sending.